TERMS & CONDITIONS

These Terms and Conditions ("hereinafter T&C") regulate the Online purchase service that will allow the purchase of products and/or services offered on the website www.BrandClub.com (hereinafter "the Website").

Marian Tutelea, (hereinafter BRAND CLUB) is the owner of the Website and supplier of the products and/or services that are marketed through it.

The contractual relationship involves the delivery, in exchange for a price specifically determined on this Website.

The purchase through this website involves the adherence to the T&C in the version published at the moment the user accesses the Website, which implies that the User:

  • Has read and understood what is set forth in this document.
  • Is a person with sufficient capacity to hire.
  • Assumes to fulfill the obligations contained in the document.

The User accounts for the veracity of the data provided during the online purchase process. Likewise, in the event that the process on this Website requires the registration of the User, the User has full responsibility for the use and custody of the User name and password that is provided, responding to the acts that are performed with these. The User shall advise the provider, as soon as he or she has knowledge thereof, of the loss, disclosure or unauthorized access of a third party to his or her private registered User area.

BRAND CLUB reserves the right to modify the current T&C, without affecting the products or services that have been acquired through the Website prior to such modification.

 

ORDERS AND TERMS OF SALES

To be able to order, the User must be over 18 years old.

In order to make the order, the User must provide all the data required in the purchase process, which will be necessary to properly service the order.

To make purchases on the Website it is necessary that the delivery address and the billing address are located in the countries or territories where BRAND CLUB offers delivery ...

BRAND CLUB ships WORLDWIDE except following countries:

CRIMEA, CUBA, IRAK, IRAN, NORTH KOREA and SYRIA.

Our offices are located in Zaragoza, SPAIN, but we ship from several warehouses located in the European Community and the United States Of America.



SHIPPING RATES AND TIMES

SHIPPING is FREE on all orders (NO MINIMUM required).

Remember that you are purchasing PRINT-ON-DEMAND products so it will take between 10 and 20 days to receive your order.



RETURNS
Because our products are PRINTED-ON-DEMAND we do NOT offer returns and all sales are final. If your product is damaged or has any issues, such as the print being off center, we will do a return. We require you to first send us a picture showing the damage and upon inspection we will tell you whether it fits our criteria for return. If approved we will ask you to send the product back to us. Once received we will send you a brand new product at no cost to you. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over €50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Contact us at the e-mail address hello@brandclub.com to receive more instructions on how to handle a return.

REFUNDS (if applicable)
Because of our production process, we currently do not offer refunds. Only under circumstances where we made a mistake will we consider making a refund. This will be reviewed on a case by case basis. Claims deemed an error on our part are covered at our expense.

DEFECTIVE PRODUCTS

In case of defective products, you should contact us by e-mail: hello@brandclub.com within 14 days of receiving your order and send us an image that shows the defect clearly, and we will try to verify that the product is really defective.

If you have to send the product to the warehouse, BRAND CLUB will assume the shipping costs. Once it has been verified that the product in question is defective, the refund or exchange for the user concerned will take place.

WRONG ORDER

If you receive a shipment that does not correspond to what you purchased, you should contact us by e-mail: hello@brandclub.com within 14 days of receiving your item and send us an image showing everything that you received together with the respective references on its box and the payment and shipment vouchers. We will provide you with a solution once the content has been verified.

If you have to send the product to the warehouse, BRAND CLUB will assume the shipping costs. Once it has been verified that there was a mistake in the shipment, the refund or exchange for the user concerned will take place.

The product must not have been used and must be in its original box with the case and any label that accompanied it.

DEADLINE TO RECEIVE A REFUND

Once the package has been returned to us, it is processed before we proceed to the approval of said refund. The product must have been sent to us within 14 days of when the order was received, it must not have been used, and must be in its original box with the case and any label that accompanied it.

If your return is approved, a complete refund for the price of the merchandise will be issued within 7 working days and you will be notified of the transaction by e-mail. Once the refund has been issued, you can expect it to be in force within 5-10 working days.

 


ALL THE INFORMATION
In the product pages you will find photographs and all kinds of information about the items that are for sale.
You can also call us at +34.876.032.318 (SPAIN TIME ZONE) or write to hello@brandclub.com to ask any questions you may have. We will be happy to advise you!

 

PAYMENT, PRICE TERMS AND DISCOUNT CODES

All prices of the products or services of the Website include VAT and any other taxes that may be applicable. In any case, the prices will be expressed in Euros (€).

The prices reflected are final, unless expressly stated otherwise. Any additional costs that are applicable will be communicated to the User before formalizing the purchase.

The prices applicable to each product or service will be those published on the Website and will be applied automatically in the last phase of the purchasing process. The User assumes that the price of some of the products or services offered may vary in real time. In any case this will always be communicated prior to the formalization of the sale.

The User agrees to pay at the time of placing the order, and may pay in any of the methods of payment specified on the Website.

After the payment is made, the User will receive an e-mail confirming the order, which will include a summary of the items purchased, the shipping mode and the delivery address.

BRAND CLUB may periodically offer discount codes to its Users. Such discounts may only be applied in accordance with the instructions specified by BRAND CLUB with respect to each code, and in any case Users may only use a single code per order.

The use of discount codes will not be compatible with certain promotional actions and collections.

 

SECURE PURCHASE
Our website uses the most modern PAYMENT technologies to guarantee the security of transactions.
When you start the purchase process, the communication is established directly between you and the Payment Processor. All the information circulates encrypted through the SSL certificate and we will never see your bank details, only the payment provider. During the purchase process, we will confirm each step and you will receive a notification of your order by e-mail. You can also see the status of your purchases in your personal account.


SHIPPING TIME AND DELIVERY ADDRESSES

BRAND CLUB products will be delivered in perfect condition to the specified address in the form completed by the User.

BRAND CLUB assumes no responsibility if the orders' delivery is unsuccessful as a result of the false, inaccurate or incomplete data provided by the User.

BRAND CLUB will take all necessary measures so that delivery can be done within the agreed time limits. BRAND CLUB considers the payment confirmation as a necessary condition for maintaining the delivery schedule. However, time limits indicated in the website are estimations and may vary because of logistics reasons or other major matters.

Shipping Times can be check in the purchase process as well as in the +INFO section of the Website.

The delivery is considered complete from the moment in which BRAND CLUB or the hired carrier company makes the product available to the user. 

 

USAGE OF THE WEBSITE

The Website provides access to Internet content belonging to BRAND CLUB to which the User may have access. The User assumes responsibility for the use of the portal. Such responsibility extends to any registration that is necessary to access certain services or contents. In such registration, the User will be responsible for providing truthful and lawful information.

The User agrees to make an appropriate use of the contents and services that BRAND CLUB offers through its Website and, by way of illustration but not limited to, to not use them to (i) engage in illegal, illegal or anti-bona fide activities and public order; (ii) to disseminate any racist, xenophobic, pornographic-illegal, terrorist apology or human rights violation contents; (iii) to cause damage to Meller's physical and logical systems, its suppliers or third parties, to introduce or disseminate on the network computer viruses or any other physical or logical systems that are likely to cause the aforementioned damages; (iv) attempt to access and, where appropriate, use the email accounts of other Users and modify or manipulate their messages.

BRAND CLUB reserves the right to withdraw all comments and contributions that violate the respect to dignity, that are discriminatory, xenophobic, racist, pornographic, that attack against youth or children, order or public safety or that in their view, would not be adequate for publication.

 

PERSONAL DATA PROTECTION

BRAND CLUB complies with the guidelines set forth in Organic Law 15/1999 of 13 December of Personal Data Protection, in the Royal Decree 1720/2007 of 21 December, which approves the Regulations for the development of the Organic Law and other enforceable regulations, and ensures the correct use and treatment of the User's personal data. To that end, together with each form of personal data collection for the services that the User may request from BRAND CLUB, BRAND CLUB will inform the User of the existence and acceptance of the particular conditions of the treatment of the User’s data in each case, informing the User of the responsibility of the file created, the address of the person responsible, the possibility of exercising their rights of access, rectification, cancellation or opposition, the purpose of the data collection and the communications or data transfers to third parties when appropriate. BRAND CLUB also informs that it complies with Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce and will request your consent to the processing of your email for commercial purposes at any time.

 

INTELLECTUAL AND INDUSTRIAL PROPERTY

BRAND CLUB owns all intellectual and industrial property rights of its Website, as well as the elements contained therein (including images, sounds, audio, video, software or texts; combinations of colors, structure and design, selection of materials used, all computer programs necessary for its operation, access and use, etc.). All rights reserved. In accordance with the provisions set forth in articles 8 and 32.1, second paragraph, of the Intellectual Property Law; the reproduction, distribution and public communication, including its modality of making available, of all or part of the contents of this website, for commercial purposes, in any vehicle and by any technical means, without the express authorization of BRAND CLUB is illegal. The User agrees to respect the Intellectual and Industrial Property rights owned by BRAND CLUB. You can view the elements of the portal and even print, copy and store them on your computer's hard disk or any other physical media provided if it is, solely and exclusively, for your personal and private use. The User shall refrain from deleting, altering, circumventing or manipulating any security device or security system installed on BRAND CLUB’s pages.

 

WARRANTY AND RESPONSIBILITY EXCLUSION

BRAND CLUB can not be held liable in any way for damages of any nature that could cause, for example: errors or omissions in the contents, unavailability of the portal or the transmission of viruses or malicious or harmful programs in the content, despite having taken all necessary technological measures to avoid it.

 

MODIFICATIONS

BRAND CLUB reserves the right to make any modifications it deems appropriate in its portal without prior notice, being able to change, delete or add both the contents and services provided through it and the way in which they appear presented or located in your portal.

BRAND CLUB can modify at any time the conditions determined here, being duly published as they appear here. The validity of the mentioned conditions will depend on their exposure and will be enforceable until they are substituted by a new published version.

 

LINKS AND HYPERLINKS

In the event that links or hyperlinks to other websites are available on BRAND CLUB’s Website, BRAND CLUB will not exercise any control over said sites and contents. In no case will BRAND CLUB assume any responsibility for the contents of any link belonging to a third party’s website, nor guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, validity and constitutionality of any material or information contained in any of the said hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.

 

GENERALITIES

BRAND CLUB will pursue the breach of these conditions as well as any improper use of its portal by exercising all civil and criminal actions that may correspond to in law.

 

PARTIAL INVALIDITY

If any provision of these Terms is found to be invalid or unenforceable by a Court of Law, such invalidity or unenforceability will not affect the remainder of the agreement which will continue in full force and effect.

 

APPLICABLE LAW AND JURISDICTION

The terms of this website and the relationship between you and BRAND CLUB are governed by the Spanish legislation and jurisdiction. For any dispute that may arise between you and BRAND CLUB both parties submit to the Courts and Tribunals of the city of Zaragoza, Spain.

These Legal terms are governed by and will be construed in accordance with the laws of the city where BRAND CLUB has its registered address, in this case, Zaragoza, Spain. The parties agree to submit any kind of dispute or conflict to the jurisdiction of the courts of BRAND CLUB's residence or to the appropriate judicial party.

BRAND CLUB does not make any claims that the information is appropriate or may be downloaded in all areas, countries or jurisdictions. Access to the information contained in this Website may not be legal by certain persons or in certain countries. If you access the BRAND CLUB Website you do so at your own risk and you are responsible for compliance with the laws of your jurisdiction.

If any provision of these Terms is found to be invalid or unenforceable by a Court of Law, such invalidity or unenforceability will not affect the remainder of the agreement which will continue in full force and effect.

All rights not expressly granted herein are reserved.

Last updated: May, 25, 2018